The Content Experience (CX) team is responsible for the documentation on help.tableau.com. We have a weekly triage process to review each and every piece of feedback that's left on the docs and we open bugs on any actionable feedback we can. From easy wins (please add a crosslink) to content overhauls (this doesn't work!), we seek to improve our content in a data-informed way--and that data comes from YOU! In this presentation, I'll showcase some examples of docs updates that came from customer input and invite folks to engage with the CX team via the feedback form going forward.

Agenda

TUG intro and Speaker intro (2 mins)

"You spot it, we squish it: thanks for the Help!" (20 mins)

Q&A (8 mins)